Account Manager
Job No:
LSA326
Location:
Dudley Park
Account Manager
- Drive customer satisfaction and retention in the linen division.
- Develop and implement organic growth strategies for existing customers.
- Manage key customer relationships, focusing on Health and Aged Care sectors.
- Collaborate with cross-functional teams to ensure service excellence.
Company Overview
Dudley Park is part of Linen Service Australia the largest textiles management and laundry operator in Australasia. Our Linen Laundry plants manage the textile and laundry requirements of customers in the Healthcare, Accommodation, Hospitality and Aged Care Sectors.
Position Overview
The Account Manager will play a crucial role in enhancing customer satisfaction and retention for our linen division. This position involves managing a diverse portfolio of top linen customers and implementing strategies that drive organic growth and sales conversions. You will act as the primary point of contact for our clients, ensuring their needs are met while working closely with our internal teams to deliver outstanding service.
Your responsibilities will include developing long-term relationships with key clients, identifying opportunities for product expansion, and maintaining accurate records in our CRM system. The role requires some regional travel within South Australia, as well as occasional after-hours work to meet customer needs.
Ideal Candidate Profile
We are looking for a dynamic and results-oriented professional with a passion for customer service and relationship building.
- Tertiary qualification in business or commerce related discipline is desirable.
- Proven experience in account management, preferably in the laundry or related industries.
- Strong skills in customer relationship building and business planning.
- Excellent written and verbal communication skills.
The ideal candidate will possess a strong work ethic, attention to detail, and the ability to effectively manage time and priorities. You should have a demonstrated track record of achieving growth within a contract environment and the ability to thrive in a team-focused atmosphere.
Salary & Benefits
The salary for this position is $80,000 pa plus an additional $15,500 vehicle allowance, along with additional benefits such as stable employment opportunities, on-the-job training, and a supportive work environment.
If you are ready to take your career to the next level and contribute to our success at Linen Services Australia, we invite you to apply for the Account Manager position today!
Please note: As a pre-requisite for these roles candidates will be required to undertake a Pre-Employment Medical assessment, flu vaccine and Police checks.
Ensign is an Equal Opportunity Employer and encourages Indigenous Australians to apply.
